TERMS AND CONDITIONS

IMPORTANT INFORMATION

This flying experience needs to be pre-booked. Early booking is strongly recommended for you to get your choice of date.

Your voucher is valid for 12 months from the date of purchase, and contains an expiry date inside the card. Please book your flying experience before the expiry date shown. Once the voucher has expired, the experience and any related monies are forfeited.

PAYMENTS

All payments for vouchers to be paid in advance via our website using Paypal or you may send a cheque. We cannot accept card payments on the phone or at the Falconry.

When are the flying experiences held?

These experiences are held seven days a week, all year round, subject to availability and weather conditions.

How do I book?

Please call 07742 998571 (Daytime) or the best time is Evenings 01747 824913 between 6.30pm & 9.30pm; have your voucher number and a selection of possible dates to hand. Please make a note of the date and time booked for the experience, we do not send out reminders! At the time of booking, please notify us of any special needs, disability or special dietary requirements that are applicable.

Can I cancel or alter my booking?

A minimum of seven days notice is required to alter or cancel a booking. We regret that any alterations or cancellations notified after this time will result in forfeit of the flying experience and any related monies.

(If the Flying Experience has to be cancelled by Mere Down Falconry, a mutually suitable alternative date will be found).

Gift Vouchers

Gift Vouchers are non-refundable. However they can be transferred to another person if the recipient is unable to attend. Please notify the Falconry if you wish to transfer your Gift Voucher.

What should I wear?

Please wear suitable clothing and shoes as this experience is held outdoors.

Bring a waterproof in case of inclement weather.

All necessary training and equipment are supplied.

Photography

Do bring a camera. The Falconry is more than happy for you to take photographs as a memento of your day.

What about the weather?

This experience is an outside activity. However, if severe weather threatens, the Falconry will make a decision to run or cancel the event by 8.00pm on the day before. If in any doubt please contact us the evening before your experience date to confirm that weather conditions are suitable for the event to take place.

Mere Down Falconry reserves the right to vary the content and format of any flying experience, without notice, if necessary.

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       05601 793732        01747 824913        07742998571             
                          allan_gates@btinternet.com